How it works
From first message to final results
No mystery, no last-minute scramble. Here’s what working with us looks like, what we’ll need from you, and how race day unfolds.
The process
Five steps, no surprises
You’ll always know what happens next, who’s doing it, and what we need from you.
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You
Tell us about your race
Share your date, location, distances, and expected field size through our quote request. Estimates are fine. We know details change.
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Us, then you
Review your proposal
We’ll send a proposal that spells out services, equipment, staffing, and pricing. When you’re ready, we’ll confirm the details in writing and reserve your date.
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Together
Plan the details together
In the weeks before race day, we’ll work through your schedule, course, award categories, and bib order, and connect to your registration data so the start list stays current.
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Us
Race day
We arrive ahead of the first start to build the finish line, test every timing point, and review the plan with you. If you’ve booked live results, they post as participants finish.
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Us
Results and follow-up
We review results against the start list, deliver awards reports on site, and publish final results after that review. Participants with a question about a result can send us a results correction request.
Your checklist
What we’ll need from you
Estimates are fine to start. We’ll send a simple planning checklist so nothing gets missed.
Questions about any of these? Read the FAQ or contact us.
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Race-day contacts
A primary and a backup, with mobile numbers.
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Your schedule
Start times, waves, and the schedule between them.
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Course details
Distances, turnarounds, and any split locations you want.
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Award categories
Overall, age group brackets, masters, any team or relay divisions, and whether awards use gun or chip time.
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Bib preferences
Quantity, number ranges by distance, and artwork for custom bibs.
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Registration data
Access to your registration data, or a participant file export.
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Delivery and pickup
Where and when to deliver bibs, and your packet pickup schedule.
Planning timeline
What happens when
Book as soon as you have a date; popular race weekends go early. We’ll set exact deadlines with you when you book.
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Now
As soon as you have a date
Request a quote. We hold your date once you confirm.
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Weeks out
Planning
Planning checklist, schedule, and course details; registration data connected.
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Bib deadline
Bibs locked
Custom or personalized bib artwork and quantities finalized, so bibs arrive on time.
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Race week
Final details
Final schedule and start list confirmed; bibs delivered for packet pickup.
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Race day
Go time
We arrive ahead of the first start to set up, test, and time your race.
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After
Final results
Results reviewed and published; participant questions answered.
Race day
Race day at a glance
Here’s how the day unfolds from our side of the finish line.
Before the start
Setup
- Timing lines, race clock, and timing tent set up
- Every timing point tested
- Race clock synced with the start
- Starts, waves, and awards confirmed with you
During the race
Start and finish
- Start signal and live scoring
- Finish-line monitoring
- Day-of changes logged as they happen
After the last finisher
Awards
- Results checked against the start list
- Awards reports printed and delivered
- Participant questions answered at the timing tent
After race day
Wrap-up
- Teardown that leaves no trace
- Final results published after review
- Results and participant data sent to you
Step one
Ready to get started?
Share your date, location, and distances, and we’ll follow up to talk through timing, results, and race-day logistics.